Faq

At Emdad Care, we provide an integrated ecosystem for medical coordination, which includes:
• Obtaining medical reports and treatment plans from the world’s top hospitals (Germany, USA, etc.).
• Booking medical appointments and securing admission to university hospitals and specialized centers.
• Facilitating medical visa procedures, as well as securing accommodation and transportation.
• Providing a dedicated medical translator to accompany you throughout the treatment journey.

All you need to do is provide us with the patient’s current medical reports and scans via WhatsApp or the website. Our medical team will review them and present them to the best doctors and consultants abroad. We will then send you the proposed treatment plan and estimated cost within a few days.

No, we are characterized by absolute transparency. The patient pays the costs of treatment and surgeries directly to the hospital according to the official invoices issued by them, without any markups or hidden fees from our side.

We are partners with major medical institutions worldwide. “Germany” (such as Heidelberg University Hospital) is one of our most prominent destinations, in addition to top specialized medical centers in the United States, United Kingdom, and other leading medical destinations.

Yes, once the official medical acceptance is issued by the hospital, we provide you with the “Medical Invitation Letter” addressed to the embassy to facilitate and expedite the visa process. We also provide certified translation services for all reports and secure an interpreter to accompany you inside the hospital.

You can contact us directly at any time via the WhatsApp icon available on the website, or by filling out the “Service Request” form. A medical coordination consultant will contact you immediately to answer all your inquiries and follow up on the patient’s condition step-by-step.